Privacy & Cookies Policy
1. Introduction
GRIT Trading Academy Ltd (Company No. 16735799) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website (grittradingacademy.com) and services.
Registered address: Morton Spiert Farm, Abbots Morton, Worcester, WR7 4NA, England
Contact: contact@grittradingacademy.com
2. Data Controller
The data controller responsible for your personal data is GRIT Trading Academy Ltd, registered at the address above.
3. What Data We Collect
We collect minimal personal data. The specific data we may collect includes:
3.1 Via Calendly (Discovery Call Booking)
- Full name
- Email address
- Phone number (if voluntarily provided)
3.2 Via Skool (Community and Course Access)
- Full name
- Email address
- Payment information (processed by Stripe; we do not store card details)
3.3 Via Our Website
- Click and interaction data collected by Toggle.ai for analytics purposes
We do not collect personal data directly through our website. No contact forms, sign-up forms, or data capture mechanisms exist on the website itself.
4. How We Use Your Data
We use your personal data for the following purposes:
- To schedule and conduct discovery calls
- To deliver our educational services and provide community access
- To process payments via Stripe through Skool
- To communicate with you regarding your account, courses, or enquiries
- To analyse website usage and improve our services (via Toggle.ai)
We will never sell, rent, or share your personal data with third parties for marketing purposes.
5. Legal Basis for Processing
We process your data on the following legal bases under UK GDPR:
Contractual Necessity: to deliver the services you have purchased or requested.
Legitimate Interest: to analyse website usage and improve our services.
Consent: where you voluntarily provide additional data such as a phone number.
6. Third-Party Processors
We use the following third-party services which may process your data on our behalf:
- Skool – community and course delivery platform
- Stripe – payment processing (via Skool)
- Calendly – call booking and scheduling
- Toggle.ai – website analytics and click tracking
Each of these services has its own privacy policy. We encourage you to review them. We only work with processors who provide adequate data protection safeguards.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:
- Account and course data: retained for the duration of your membership plus 6 years for tax and legal compliance
- Calendly booking data: retained according to Calendly’s data retention policies
- Analytics data: retained according to Toggle.ai’s data retention policies
8. Your Rights
Under UK GDPR, you have the following rights:
- Right of access – to request a copy of the personal data we hold about you
- Right to rectification – to request correction of inaccurate data
- Right to erasure – to request deletion of your data where there is no compelling reason to continue processing
- Right to restrict processing – to request that we limit how we use your data
- Right to data portability – to receive your data in a structured, commonly used format
- Right to object – to object to processing based on legitimate interests
To exercise any of these rights, please contact us at contact@grittradingacademy.com. We will respond within 30 days.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. International Transfers
Some of our third-party processors may store or process data outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements.
11. Children’s Data
Our services are available to individuals of any age. Where users are under 18, we expect that a parent or guardian has provided consent and oversees their use of our services. We do not knowingly collect data from children without such consent.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated date. We encourage you to review this policy periodically.
13. Complaints
If you are unhappy with how we have handled your data, please contact us at contact@grittradingacademy.com in the first instance. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Cookie Policy
1. Introduction
This Cookie Policy explains how GRIT Trading Academy Ltd (Company No. 16735799) uses cookies and similar tracking technologies on our website grittradingacademy.com.
2. What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
3. Cookies We Use
Our website uses minimal cookies and tracking technologies. Currently, the only analytics tool active on our website is Toggle.ai, which collects click and interaction data to help us understand how visitors use our site.
3.1 Analytics Cookies (Toggle.ai)
Purpose: to collect anonymised data about how visitors interact with our website, including page views, clicks, and navigation patterns.
Data collected: click data, interaction data, page views, and browsing behaviour.
Personal data: Toggle.ai does not collect personally identifiable information through our website.
3.2 Essential Cookies
Our website may use essential cookies that are strictly necessary for the website to function. These cannot be disabled as they are required for basic site operations.
3.3 Third-Party Cookies
When you click through to third-party platforms from our website (such as Skool or Calendly), those platforms may set their own cookies. These are governed by the respective platform’s cookie policies and are outside our control.
4. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies from being set
- Delete all cookies when you close your browser
Please note that blocking or deleting cookies may affect the functionality of our website.
5. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology or legislation. Any updates will be posted on our website with an updated date.
6. Contact
If you have any questions about our use of cookies, please contact us at contact@grittradingacademy.com.